What is not one of the layers of cultural influence?
1.Social
2.Business
3.Organisational
4.Company
Posted Date:-2021-12-06 07:12:40
What is not part of a marketing plan?
1.Marketing mix
2.Demand analysis
3.Demand analysis
4.Competitor analysis
Posted Date:-2021-12-06 07:13:11
What is OD?
1.Organisational disputes
2.Organisational development
3.Organisational demands
4.Organisational drift
Posted Date:-2021-12-06 07:13:35
What is premise control based on?
1.Buildings
2.People
3.Resources
4.Assumptions
Posted Date:-2021-12-06 07:13:59
What is T-group training?
1.A group whose aim is transformational change
2.A group brought together to deliver training programmes
3.Team training for the purposes of advancing technology
4.Team building activities involving learning
Posted Date:-2021-12-06 07:14:24
What is the definition of a scenario in scenario planning?
1.An imagined sequence of future events
2.An unpredictable event
3.A planned for event
4.An unplanned for event
Posted Date:-2021-12-06 07:14:56
What is the first step in a 'Stage gate' process?
1.Develop a product.
2.Demonstrate a plan.
3.Initiate learning.
4.Generate ideas and concepts.
Posted Date:-2021-12-06 07:15:18
What is the first step in a control process?
1.Allocate resources
2.Choose key personnel for the task
3.Select a strategy
4.Set standards
Posted Date:-2021-12-06 07:15:41
What is the guiding principle behind New Public Management?
1.Profit maximisation
2.Introducing private sector business principles into the public sector
3.Replacing public management with private sector management
4.Restructuring public organisations
Posted Date:-2021-12-06 07:16:05
What is the guiding principle of scientific management?
1.Experimentation
2.Fluid working relationships
3.Freedom of association
4.One best way to do a job
Posted Date:-2021-12-06 07:16:30
What is the optimal span of control?
1.2
2.5
3.7
4.None of the above
Posted Date:-2021-12-06 07:16:52
What is the overriding philosophy underpinning the strategic direction of an organisation?
1.Vision statement
2.Mission statement
3.Strategy statement
4.Business statement
Posted Date:-2021-12-06 07:17:15
What is the personnel department in an organisation concerned with?
1.Staff development
2.Staff attraction
3.Staff rewards
4.Staff administration
Posted Date:-2021-12-06 07:17:39
What is the purpose of a 'quality circle'?
1.Bring together managers and workers to find improvements.
2.Bring together managers and workers to discuss output.
3.Bring together managers and workers to review quality of work.
4.Bring together managers and workers to review targets.
Posted Date:-2021-12-06 07:18:11
What is the purpose of employee relations?
1.Adhere to the law pertaining to workers' rights
2.Maintain a harmonious working environment
3.Undertake conflict resolution
4.All of the above
Posted Date:-2021-12-06 07:18:36
What is the richest form of information?
1.Telephone
2.Face-to-face
3.E-mail
4.Video conference
Posted Date:-2021-12-06 07:19:05
What is the term for a market that is defined by specific characteristics?
1.Market niche
2.Market division
3.Market characteristic
4.Market segment
Posted Date:-2021-12-06 07:19:33
What is the term for a process that enables an organisation to assess and demonstrate its social, economic, and environmental benefits and limitation?
1.Social plan
2.Social strategy
3.Social audit
4.Social account
Posted Date:-2021-12-06 07:19:56
What is the term for a radical rethinking of the nature of the business?
1.Transformational change
2.Revolutionary change
3.Strategic manoeuvre
4.Paradigm shift
Posted Date:-2021-12-06 07:20:20
What is the term for a sub-optimal but acceptable outcome of negotiations between parties?
1.Bargaining
2.Satisficing
3.Accepting
4.Compromising.
Posted Date:-2021-12-06 07:20:43
What is the term for an autonomous business entity within an overall corporate enterprise which is set apart from other areas of the business?
1.Subsidiary
2.Strategic partnership
3.Strategic alliance
4.Strategic business unit
Posted Date:-2021-12-06 07:21:06
What is the term for an organisation that adapts to changes in the environment by quickly responding to shifts in supply and demand conditions?
1.Opportunistic organisation
2.Enterprising organisation
3.International organisation
4.Agile organisation
Posted Date:-2021-12-06 07:21:30
What is the term for decisions limited by human capacity to absorb and analyse information?
1.Cognitive rationality
2.Conscious rationality
3.Bounded rationality
4.Restricted rationality
Posted Date:-2021-12-06 07:22:05
What is the term for forcing people to accept change?
1.Conditioning
2.Conversion
3.Converting
4.coercion.
Posted Date:-2021-12-06 07:22:30
What is the term for gaining consumers' express agreement to receive marketing material?
1.Opt-in marketing
2.Permission marketing
3.Targeted marketing
4.Focused marketing
Posted Date:-2021-12-06 07:22:57
What is the term for incremental changes to processes in an organisation using information technology?
1.Business Process Improvement
2.Business Process Reengineering
3.Business Process Change
4.Business Process Advance
Posted Date:-2021-12-06 07:23:24
What is the term for organisational development through a formally designed organisational structure?
1.Organic
2.Mechanistic
3.Formal
4.Structured
Posted Date:-2021-12-06 07:23:46
What is the term for power derived from status or position in an organisation?
1.Referent
2.Expert
3.Reward
4.Legitimate
Posted Date:-2021-12-06 07:24:08
What is the term for the 'rule of thumb' type of bias in decision making?
1.Framing bias
2.Hindsight bias
3.Over-confidence bias
4.Heuristics
Posted Date:-2021-12-06 07:24:30
What is the term for the act of acquiring an IS architecture from the market?
1.External buying
2.Ordering
3.Outsourcing
4.Procuring
Posted Date:-2021-12-06 07:24:51
What is the term for the act of getting individuals to behave in ways that are acceptable to a group?
1.Indoctrination
2.Brainwashing
3.Propaganda
4.Socialisation
Posted Date:-2021-12-06 07:25:16
What is the term for the action in which managers at an organisation analyse the current situation of their organisation and then develop plans to accomplish its mission and achieve its goals?
1.Synergy planning
2.Strategy formulation
3.Functional planning
4.SWOT analysis
Posted Date:-2021-12-06 07:25:38
What is the term for the development and design of value adding products and/or services to meet the demand characteristics of individual customers?
1.Customisation
2.Personalisation
3.Individualism
4.Bespoke
Posted Date:-2021-12-06 07:26:00
What is the term for the extent to which competition in one country is influenced by competition in other countries?
1.International trade
2.Global economics
3.Global competition
4.Globalisation
Posted Date:-2021-12-06 07:26:22
What is the term for the monitoring of events both internal and external to the organisation that affects strategy?
1.Operational control
2.Strategic surveillance
3.Strategic control
4.Environmental scanning
Posted Date:-2021-12-06 07:26:44
What is the term for the phenomenon that a new IT system is implemented across the whole organisation simultaneously?
1.Immersed approach
2.Plunge approach
3.Parallel approach
4.Instant approach
Posted Date:-2021-12-06 07:27:14
What is the term for the set of behaviours and tasks that a member of the group is expected to perform because he or she is a member of the group?
1.Group roles
2.Virtual teamwork
3.Synergy
4.Role making
Posted Date:-2021-12-06 07:27:36
What is the term Tuckman uses for reaching consensus as a group?
1.Storming
2.Performing
3.Forming
4.Norming
Posted Date:-2021-12-06 07:28:04
What is the term used in Ansoff's matrix for increasing market share with existing products in existing markets?
1.Product development
2.Market penetration
3.Diversification
4.Market development
Posted Date:-2021-12-06 07:28:28
What is the weakest form of control?
1.Pre-control
2.Simultaneous control
3.Post-control
4.Duel control
Posted Date:-2021-12-06 07:28:51
What one of the following is not a characteristic of the job characteristics model?
1.Task identity
2.Autonomy
3.Reward
4.feedback.
Posted Date:-2021-12-06 07:29:13
What one of the following is not a key management skill in planning?
1.Conceptual skills
2.Analytical skills
3.IT and computing skills
4.Communication skills
Posted Date:-2021-12-06 07:29:37
What one of these is not a recognised type of authority?
1.Executive
2.Functional
3.Line management
4.Suppliers
Posted Date:-2021-12-06 07:29:59
What tasks does Human resource management involve?
1.Attracting employees to the organisation
2.Recruiting employees
3.Retaining employees
4.All of the above
Posted Date:-2021-12-06 07:30:21
What theory is built around the principle that 'people make choices regarding how to behave based on values and beliefs'?
1.Expectancy
2.Instrumental
3.Classical
4.Contingency
Posted Date:-2021-12-06 07:30:51
What type of organisational culture is most likely to deliver stability and efficiency?
1.Task culture
2.Role culture
3.Power culture
4.People culture
Posted Date:-2021-12-06 07:31:16
What work arrangement is referred to as Flexitime?
1.Workers decide if they want to turn up for work.
2.They only work weekends.
3.They only work alternate weeks.
4.They choose the start and finish time within set parameters.
Posted Date:-2021-12-06 07:31:46
When a manager monitors the work performance of workers in his department to determine if the quality of their work is 'up to standard', this manager is engaging in which function?
1.Planning
2.Controlling
3.Organising
4.Leading
Posted Date:-2021-12-06 07:32:13
When does an acquisition take place?
1.Two equal partners decide to work together.
2.Two equal partners share resources.
3.Two unequal partners join together.
4.Two unequal partners become one after a buyout.
Posted Date:-2021-12-06 07:32:36
Where can formal employee training and education take place?
1.Colleges
2.In the workplace
3.Training centres
4.All of the above
Posted Date:-2021-12-06 07:32:59